Soulful Stretch Privacy Policy
At Soulful Stretch, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and protection of your data when you interact with our website and services.
1. Information We Collect
Soulful Stretch collects information you provide directly to us, including but not limited to:
- Personal identification information (name, email address, phone number)
- Billing and payment information
- Health and fitness information relevant to your yoga practice
- Preferences and feedback regarding our classes and services
- Information about your device and how you interact with our website
We collect this information when you create an account, book a class, subscribe to our newsletter, or interact with our website and services.
2. How We Use Your Information
Soulful Stretch uses the collected information for various purposes, including:
- Providing and improving our yoga classes and services
- Processing payments and managing your account
- Communicating with you about bookings, promotions, and studio updates
- Personalizing your experience and tailoring our offerings to your preferences
- Analyzing usage patterns to enhance our website and services
- Ensuring the safety and well-being of our students during classes
3. Information Sharing and Disclosure
Soulful Stretch respects your privacy and does not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:
- With service providers who assist us in operating our business (e.g., payment processors, email service providers)
- To comply with legal obligations or respond to lawful requests from public authorities
- To protect our rights, property, or safety, or that of our users or others
4. Data Security
Soulful Stretch implements robust security measures to protect your personal information, including:
- Using encryption for data transmission and storage
- Regularly updating our security protocols and systems
- Limiting access to personal information to authorized personnel only
- Conducting regular security audits and assessments
5. Your Rights and Choices
As a Soulful Stretch user, you have the right to:
- Access, update, or delete your personal information
- Object to the processing of your data or request restrictions on its use
- Receive a copy of your data in a structured, machine-readable format
- Withdraw your consent for data processing at any time
To exercise these rights or for any privacy-related inquiries, please contact us at [email protected].
6. Changes to This Policy
Soulful Stretch may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and, where appropriate, contacting you directly.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at:
Address: Soulful Stretch, The Mills, 45 Pak Tin Par St, Tsuen Wan, Hong KongPhone: +852-7436-8810